Need to Contact Staff for Assistance? Here’s How:

1. Join Our Discord Server

• The fastest way to get in touch with staff is through our Discord server.
• You can ask questions, report issues, and request help in real-time.

2. Submit a Support Ticket

• On Discord, look for the channel dedicated to submitting support tickets.
• Provide as much detail as possible, including any relevant screenshots or evidence.

3. Be Clear and Detailed

• Clearly explain the issue you’re experiencing.
• Include details such as time, location (in-game coordinates if necessary), and any other important information.

4. Allow 24 Hours for a Response

• While staff aim to respond as quickly as possible, please allow up to 24 hours for a reply.
• If your issue is urgent, use the appropriate channels to escalate the matter, tagging staff if needed.

5. Follow Up on Your Ticket

• After submitting a ticket, staff may ask for additional information.
• Keep an eye on your ticket for updates and respond promptly to any questions staff might have.

6. Report Any Urgent or Major Issues

• For serious issues like harassment, theft, or game-breaking bugs, report them immediately through Discord.
• Use the proper channels and provide as much evidence as possible to help staff address the problem effectively.

For further assistance or questions, always feel free to reach out through our Discord server.